Managed Service Providers
Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities. The person or organization who owns or has direct oversight of the organization or system being managed is referred to as the offer-er, client, or customer. The person or organization that accepts and provides the managed service is regarded as the service Provider.
Typically, the offer-er remains accountable for the functionality and performance of managed service and does not relinquish the overall management responsibility of the organization or system.
A managed services provider (MSP), is typically an Information Technology (IT) services provider, who manages and assumes responsibility for providing a defined set of services to their clients either proactively or as they (not the client) determine that the services are needed. Most MSPs bill an upfront setup or Transition and an ongoing flat or near-fixed monthly fee, which benefits their clients by providing them with predictable IT support costs.
The business model behind managed services has been commonplace among enterprise level companies. The model has also been adapted to fit small to medium sized companies by the Value-Added Reseller (VAR) community as they evolved to provide more consistent budgeting and higher levels of service to small businesses and mid-size enterprises.
Craztech Offerings
Our advantages
- Our job is to save you both time and money.
- Our product lines and pricing structures are set to ensure that you have a cost incentive to utilize our services. These days it isn't enough to just update your systems. Todays advanced technology requires constant monitoring to ensure it is leveraged to its fullest extent achieving the maximum lifespan possible.
- We guarantee our work every step of the way.
- If at any point you are unhappy with the quality of our work we will work to immediately resolve the issue. We will ensure that you have the utmost confidence in us at all times so that you can truly leave your IT maintenance to us and trust your systems will be there when you need them..Read More
