Craztech Advantages
Available in a Software-as-a-Service model or as an on-premises platform, ManagedIT is a complete remote monitoring and management solution that automates your IT services and scales to fit your business. Our service and management tools offer many advantages over the conventional model.
Advanced Workstation, Server, and Network Management PlansCraztech delivers Four levels of service to provide you with the flexibility to meet your business needs where they are today, and in the future. The distinction between our service levels ensures you aren't forced to pay for support when it doesn't make sense for your business. We know we have a service plan for you, and we'll work with you to find what you need. We believe in our business relationships, and we are here to help eachother succeed. Should you purchase too much or too little service, and you feel you need to upgrade or downgrade your service, we are a phone call or email away. |
Early Issue Detection / Disaster PreventionWith our state-of-the-art monitoring solutions we offer a proactive support model that is easily accessible so that you always have support available when you need it most. |
Automated Monitoring and HealingOnly Craztech Control Center offers the flexibility of both agent- and probe-based network monitoring — offering you multiple ways to manage devices on your network. |
Remote Support DeliveryWe are able to decrease downtime and increase response times by remediating PC and server issues remotely. |
Extended Asset LifecyclesLower support costs by creating, managing and enforcing standard environments for desktops across all of your systems from a single management console. |
Multi-Platform/Device SupportWe offer support and monitoring plans to cover all of your devices and environments. From smart phones to printers, routers to UPS, and laptops to servers our service level agreements offer unparalleled busines continuity. We support most devices and operating systems. If you have a unique system that you rely on, ask us about it. If we don't have a monitoring interface for you, we will build it. |
Comprehensive Reporting ToolsArticulating the value of delivered services to customers is imperative. Craztech Control Center's intuitive reports and robust suite of business value reports deliver a complete reporting solution to give you the information you need to make informed decisions. |
Flexible and Transparent CostingDesigned to facilitate aggressive growth, Craztech Control Center seamlessly scales from a handful of customers to thousands of customers with thousands of devices. |
Role-Based AccessQuickly create role-based dashboards and views that satisfy the different needs of your technicians and your customers. |
Enterprise ReportingWith dozens of canned reports, business continuity tracking, and weekly system status and service level attainment reports delivered directly to your email box we provide you with the detailed information you need to keep your IT ROI under your control. |
Craztech Offerings
Our advantages
- Our job is to save you both time and money.
- Our product lines and pricing structures are set to ensure that you have a cost incentive to utilize our services. These days it isn't enough to just update your systems. Todays advanced technology requires constant monitoring to ensure it is leveraged to its fullest extent achieving the maximum lifespan possible.
- We guarantee our work every step of the way.
- If at any point you are unhappy with the quality of our work we will work to immediately resolve the issue. We will ensure that you have the utmost confidence in us at all times so that you can truly leave your IT maintenance to us and trust your systems will be there when you need them.
